Having said that, us finishing up exchanges by third party companies won't suggest we forfeit our obligation for the exchange. In case you run into any challenges throughout the exchange, just Allow our assist crew know and we'll allow you to out in the shortest time feasible.

If these actions usually do not assist, please Call our guidance at: [e mail shielded] or use this connection. We will get back again to you as soon as possible.

Please bear in mind that other companies that we're partnered with might need KYC guidelines which can be diverse from ours;

You will find a selected list of requirements the procedure employs; even so, they might’t be made public, normally there'll be folks who will attempt to abuse Individuals requirements so that you can cheat the algorithm.

For certain pairs, supplemental data will probably be shown in The grey notification boxes over the affirmation button. We urge you to definitely listen to this sort of notifications to make sure your exchange is processed with no issue.

The processing pace ranges from about two to 20 minutes, based on just how long it takes for any block to occur within the network. Most orders course of action in only a few minutes. If your transaction is significant (over 1 BTC or equal), processing it could acquire a little bit longer, depending upon the sizing of your respective transaction and the potential of the block. We boast the highest exchange speeds out there because of our groundbreaking buying and selling algorithms.

This means specifically that — exchanges of specific buying and selling pairs are carried as a result of our partners. These exchanges are not Considerably distinct from regular ChangeNOW exchanges, having said that, there are a few points you should Remember:

A summary of each of the blockchain transactions and addresses linked to the process (with clickable back links).

Thus, if a buyer’s cash are suspected of unlawful functions, the KYC procedure is going to be a little various – in that situation, our support staff will Permit you realize.

In case you send out within an asset that's not supported on ChangeNOW (entire listing of supported property is obtainable in this article), unfortunately, we won’t be able to ensure a refund. Please maintain this in mind to be certain your resources are safe all of the time.

The blockchain is overloaded. A lot of transactions are Changenow swap ready to generally be provided in the blockchain, and yours could await its transform, way too. Often you might have to attend slightly longer.

On the most crucial screen, search for the “Exchange” button. Tap or click it to open up the exchange interface.

You could opt to exchange your cash either via typical amount circulation or even the fixed-amount circulation. Each are offered at the highest in the exchange widget on the home site.

If these techniques do not enable, make sure you Call our support at: [e mail protected] or use this hyperlink. We will get again to you as soon as possible.